Goodwill Industries Kentucky Case Study

Goodwill Industries Kentucky were facing an increase in crime related to their store, until a LotGuard Surveillance Trailer was installed.

Since then, crime has reduced and crime response time has been supported.

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Client Profile

Goodwill Industries Kentucky

Goodwill Industries of Kentucky has over 67 retail stores across Kentucky's 103 counties that resell preloved clothes and provide opportunities for individuals to better their lives. 

Strongly affiliated with Goodwill Industries International, they are a part of a vast network of retail thrift stores that serve to support those struggling and utilize any profits made to enrich community projects. 

Supporting 3,000 jobs in Kentucky, the goods and income earned is extremely important to keep those employed funded and ensure this non-profit organization can continue long-term in helping the local community.

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The Challenge

Exterior Security for Fast Moving Retail Environments

One of the Goodwill Industries stores in Kentucky found they were attracting crime within their surrounding environment. Particularly crime relating to theft, vandalism, encampments, and occasional drug usage. 

The security challenges presented goods within their store at risk and employees’ safety in danger. 

With some of the donated gifts of large monetary value and the reliance on reselling to ensure business survival, a quick response was needed to help prevent the crime they were faced with.

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The Solution

LotGuard PRO Surveillance Trailers for Retail Security

In response, the Goodwill Industries store deployed one of our LotGuard PRO Surveillance Trailers in their parking lot, in hopes of reducing the security risks they were posed with. 

Backed by live video monitoring, this surveillance solution encompassed all elements of prevention and protection required to combat crime to their store. 

Standing 20ft tall, our LotGuard PRO Surveillance Trailers have been specifically designed to create a bold statement against crime and deter individuals from engaging in criminal activity where they are present. 

It also delivers additional features such as, voice-down audio, lights, and sirens to further intervene if any criminal activity was captured by our security cameras.

Where this may still occur, a monitoring center will support in contacting law enforcement or the relevant authority to attend the location. With the Surveillance Trailer being backed by live video monitoring to help capture events and store them if needed as evidence in future.

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The Result

Reduced Crime, Safer Experiences for Staff and Shoppers

Since the deployment of the LotGuard PRO Surveillance Trailer, the Goodwill Industries store has noted an improvement in the amount of criminal activity taking place within that location. 

This has allowed for a safer, friendlier space for those working there and has protected valuable stock that is used to benefit the local community through its profits. 

David Ethington, the Senior Manager of Security and Loss Prevention even labeled it a “win” when sharing his response, further stating that “It is going well.”

Overall, the LotGuard Surveillance Trailer's overwhelming presence, has created an even better impact on the security of this Goodwill Industries store and the community it supports.

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